FAQs

Some of the most popular FAQs about Climaxx Cycling Studio are below. Don't see what you're looking for? Give us a call!


Q. I've never taken an indoor cycling class before. What should I expect?

Indoor cycling classes at Climaxx Cycling are designed for all fitness levels. Our free Intro Ride, held at various times throughout the month, gives you the opportunity to get comfortable on the bike. Our qualified instructors are here to help you set up your bike and get you ready for your ride.

Q. Do I need special shoes for indoor cycling?

A hard-soled running shoe is fine to begin with. As you become a regular in the cycling classes, we highly recommend that you purchase cycling shoes. The specially-designed SPD cleat on the cycling shoe will allow you to "push through" your class harder, making your workout more productive and your pedal stroke more efficient.

Q. How are classes at Climaxx Cycling different from other places?

We really take indoor cycling and fitness to the next level, and pride ourselves on the exceptional quality of the studio technology, the attention to detail and the care we give our members. We offer an experience, not just a workout.

Q. How early should I come before my class?

We recommend you arrive 10-15 minutes before your class. We are sticklers for starting on time. Please respect other riders by not showing up late for class – if you're more than a couple minutes late, you won't be able to participate in the class.

Q. How do I sign up for my first class?

When you are ready to sign up for your first class, simply create a personal profile on climaxxcycling.com. 1. Decide which class you would like to experience.  2. Sign in to your account. 3. Select either the 45 or 60 minute single class option from the register. 4. Enter your promo code if applicable. 
5. Reserve your first class and enjoy!

If you should run into any difficulties, please don't hesitate to contact the studio by texting to 905-329-3396 or info@climaxxcycling.com  We are always happy to help!!

Q. How do I get my first class free?

Simply enter in promocode: #1spinstudio This promotion is available to new clientele and cannot be combined with any other promotion.

Q. What if I want to cancel out of class?

Simply log into your account on the website, and click "unreserve" under MY CLASSES within your profile.  For most of the classes (except the 6am class) this cancellation must be done at least 4 hours prior to class start time to avoid a late cancel charge.  If cancellation does not occur a minimum of 4 hours before class,  a late/missed class penalty will be charged to your credit card on file or your house account.   If the charge is to your house account, payment must be made before participating in any further classes.  **PLEASE NOTE:  Cancellations for 6am must be done by 9pm the night before or the late cancellation fee applies.  

We must enforce this policy to hold clients accountable for their missed classes or lateness.  We thank you for your understanding and cooperation.


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