Frequently Asked Questions
Some of the most popular FAQs about Climaxx Cycling & Fitness are below. Don't see what you're looking for? Give us a call!
Q. How do I know which Studio my classes will be at?
Spinning and Rowing classes are at the original Climaxx Cycling Studio location, 4 Secord Drive. All other classes; Just Core, Hardcore Bootcamp, Hardcore Circuit and Stretch & Unwind are in our new location 8 Secord Drive, Studio 2. Parking is available at both studios.
Q. I've never taken an indoor cycling (spin) class before. What should I expect?
Indoor cycling classes at Climaxx Cycling are designed for all fitness levels. Check out our intro for spin and rowing videos. Please arrive at class 10 minutes before start time to ensure proper bike set up, and instruction.
Q. Do I need special shoes for indoor cycling?
A har -soled running shoe is fine to begin with. As you become a regular in the cycling classes, we highly recommend that you purchase cycling shoes. The specially-designed SPD cleat on the cycling shoe will allow you to "push through" your class harder, making your workout more productive and your pedal stroke more efficient.
Q. How are classes at Climaxx Cycling different from other places?
All of our classes - spin, rowing and fitness are the most innovative, fun and challenging classes you will find. We have taken fitness to the next level in Niagara, and pride ourselves the exceptional on quality of the studio, the attention to details and the care of our members. We have small class sizes and foster a supportive fitness environment for everyone. We also offer the best in performance tracking metrics so you can see your results in real time and track your progress.
Q. How early should I come before my class?
We recommend you arrive 10-15 minutes before your class. All classes start on time. Please respect other clients by being early for class. We start together as a team.
Q. How do I sign up for a class?
When you are ready to sign up for your first class, simply create a personal profile by signing up on the Climaxx website.
- Decide which class you would like to experience - spin, rowing, circuit, bootcamp... or all of them and purchase a package or membership!
- Sign in to your account.
- Select whichever package you would like to purchase.
- Enter your promo code if applicable. We accept Visa, Mastercard and American Express.
- Reserve your first class and enjoy!
If you should run into any difficulties, please don't hesitate to contact the studio by texting to 905-329-3396 or 905-380-7942 or firstname.lastname@example.org. We are always happy to help!
Q. What if I want to cancel out of class?
Simply log into your account on the website, and click "unreserve" under MY CLASSES within your profile. Cancellation of a class must be done at least 2 hours prior to class start time.
Note: Effective September 9,2019 as part of a new policy for late cancels/no shows, ALL CLIENTS THAT DO NOT CANCEL ON TIME WILL HAVE THEIR ACCOUNT CHARGED $10 IN ADDITION TO A DEDUCTED CLASS from their package. Don't want to be charged - be accountable for your schedule and cancel a minimum of 2 hours before class start time. 6am and 715am classes must be cancelled by 9pm the previous night to avoid these charges.